Frequently Asked Questions

CorePay is a modern payroll and human capital management (HCM) platform designed to simplify payroll processing, tax compliance, HR administration, and workforce management for growing businesses. CorePay combines automation with expert support to reduce administrative burden and ensure accuracy at every stage.

Yes. CorePay uses bank-level encryption and is SOC 2 Type II compliant. We employ multi-layered security protocols, regular third-party audits, and comply with major data protection regulations, including GDPR and CCPA. All data is stored in secure, redundant data centers with 24/7 monitoring.

Yes. CorePay integrates with popular HR, accounting, and business tools, including time tracking, benefits platforms, and accounting software like QuickBooks. Our team supports integrations during onboarding to ensure seamless data flow across your systems. We also have open API to allow for complete customization for complex tech-stacks.

Absolutely. CorePay is configurable to support your unique workflows, pay structures, reporting needs, and compliance requirements. Whether you operate in one state or many, we tailor the platform to fit your organization — not the other way around.

CorePay supports businesses ranging from small teams (1–50 employees) to mid-market and enterprise organizations (500+ employees). The platform scales easily as your workforce grows, supporting increased complexity without added administrative strain.

Yes. CorePay handles multi-state payroll processing, tax filings, and compliance requirements. We manage state and local tax registrations, filings, and updates — reducing risk and ensuring compliance as your business expands.

CorePay provides dedicated support from payroll and HR experts — not just ticket-based help. Clients receive onboarding assistance, training, and ongoing access to knowledgeable professionals who understand both the platform and compliance requirements.

Our team manages the entire onboarding process, including data migration, system configuration, tax setup review, and training. Most clients are fully onboarded and ready to run payroll within weeks, not months.

CorePay offers transparent, predictable pricing based on your company size and selected services. There are no hidden fees. Billing is typically monthly, with clear visibility into costs as your organization grows.

No — CorePay complements your existing team. We automate payroll and HR administration while providing expert support, allowing your internal HR, finance, or accounting teams to focus on strategy rather than manual tasks. We do offer HR Support to fully outsoruced HR Solutions, through CorePartner. Learn More Here.

Unlike traditional payroll software, CorePay combines modern automation with hands-on expert support. Clients benefit from a done-for-you implementation, proactive compliance oversight, and a people-first approach — not just software access. AI forward innovation allows for scalable and streamlined processes and accuracy .

Yes. CorePay specializes in smooth transitions from other payroll systems. We handle data migration, validate historical payroll data, and ensure tax continuity so there’s no disruption to your payroll or employees.

Yes. CorePay stays up to date with federal, state, and local payroll regulations. Our compliance reviews and ongoing monitoring help reduce errors, penalties, and risk for your business.

AI helps identify inconsistencies, missing data, and potential payroll errors before payroll runs. This proactive validation reduces rework, missed filings, and costly corrections — giving teams greater confidence in payroll outcomes. Built in Agents within Copilot for search capabilities and task automation.

No. CorePay’s AI tools support accuracy and efficiency but do not replace human oversight. All payroll processing, compliance decisions, and approvals are reviewed and controlled by your team and CorePay’s experts to ensure reliability, compliance, and transparency.